Great products begin with a deep understanding of the people they serve.
We partner with product, design, and leadership teams to answer critical questions about the people they serve through qualitative research, usability testing, accessibility evaluation, and strategic facilitation.
Since 2006, Progress has partnered with Fortune 500 companies, startups, healthcare organizations, public agencies, and mission-driven organizations to solve complex research challenges. Our work spans AI, enterprise software, healthcare, transportation, election technology, consumer products, and accessibility—helping teams build products and services that better serve the people who use them.
“Thanks for allowing us to come and get immersed and being open to feedback throughout the process. I really appreciated the work flexibility. It is something a small company can give you, and it really shined with Progress.”
“Great folks. Easy partnership. Nice facilities. Testing was conducted on time and with a high level of objectivity and professionalism while still remaining human.”
Featured as one of the
“Best User Experience Research firms”
four years in a row
“Founded in 2006 by UX research pioneers, Progress specializes in uncovering problems and discovering creative and collaborative ways of resolving them.” - Expertise.com
To learn more or to discuss your research project needs - please get in touch!