From foundational discovery to complex research challenges, we provide the evidence teams need to make confident decisions.

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Since 2006, Progress has partnered with Fortune 500 companies, startups, healthcare organizations, public agencies, and mission-driven organizations to answer high-impact research questions.

Our work spans AI, enterprise software, finance, real estate, healthcare, transportation, election technology, consumer products, and accessibility—helping teams build products and services that better serve the people who use them.


Thanks for allowing us to come and get immersed and being open to feedback throughout the process. I really appreciated the work flexibility. It is something a small company can give you, and it really shined with Progress.
— UX Director, US Fortune 100 Tech Company
Great folks. Easy partnership. Nice facilities. Testing was conducted on time and with a high level of objectivity and professionalism while still remaining human.
— Dan Haines, VP Product Experience, uShip

Specialized Research Expertise

Some research requires more than standard usability testing. We design studies involving accessibility, multilingual participants, regulated industries, and hard-to-recruit participant populations. From election technology to healthcare and enterprise software, we help teams answer complex questions with confidence.

Featured Expertise: Election Technology Research

See how we conduct usability and accessibility research for election technology—from electronic pollbooks to certified voting systems.

Learn about our election technology research


 

Featured as one of the
“Best User Experience Research firms”
four years in a row

“Founded in 2006 by UX research pioneers, Progress specializes in uncovering problems and discovering creative and collaborative ways of resolving them.” - Expertise.com

 

To learn more or to discuss your research project needs - please get in touch!