We help you HAVE CONFIDENCE in your design decisions
Progress provides user research and usability services that help you to understand your customers by watching them use your interactive product. We believe that direct user research is the most effective way to truly understand the user experience and have confidence in your design decisions, strategies, and product usability.
Usability testing is a time-tested evaluative approach to comparing products, benchmarking or collecting satisfaction metrics. We handle all aspects of a usability study: participant recruiting, study design and measures, session moderation, data analysis, and reporting of findings and recommendations.
User research is a combination of multiple methods for gaining insight into into needs and behaviors from real people, your customers. The core activity of user research involves watching people actually use a product or prototype, instead of just asking their opinions.
We specialize in testing:
Websites, mobile apps, robotics, wearables, and home automation.
Leading brands choose Progress.
What we're up to
EVENTS AND BLOG POSTS
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